About Us

Our Mission

At FINETUNE Medspa, our mission is to empower our clients on their journey to enhanced well-being and self-confidence. Through the fusion of medical expertise and cutting-edge technology, we provide a sanctuary where rejuvenation, transformation, and self-care converge. Guided by a commitment to excellence, safety, and personalized care, we offer a range of medical aesthetic treatments designed to achieve natural, radiant results. Our dedicated team of experienced professionals is driven by a passion for enhancing your natural beauty, helping you feel your best from the inside out. We believe that self-care is a vital component of a balanced and fulfilling life. Our holistic approach focuses not only on outer beauty but also on inner wellness. Every client is unique, and we tailor our services to address individual needs and goals, fostering a sense of empowerment and confidence that lasts beyond the treatment room. By blending innovation with compassion, we create an environment where you can unwind, rejuvenate, and embark on a path to greater self-assurance. At FINETUNE Medspa, we’re not just transforming appearances; we’re uplifting lives.

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MERCEDES Heil

MERCEDES Heil

Practice Operations Manager
Christine Nwabeke, MSN, APRN, FNP-C
Christine Nwabeke, MSN, APRN, FNP-C
Aesthetic Nurse Practitioner
Lauren-Rich
LAUREN RICH
Licensed Medical Aesthetician &
Certified Laser Technician
Shanna-Fletcher - Licensed Medical Aesthetician & Certified Laser Technician

Shanna Fletcher

Licensed Medical Aesthetician &
Certified Laser Technician

Kortney Sourber, BSN, RN - Aesthetic Nurse Injector
Kortney Sourber, BSN, RN
Aesthetic Nurse Injector
Lauren Rich Licensed Medical Aesthetician & Certified Laser Technician
LAUREN RICH
Licensed Medical Aesthetician &
Certified Laser Technician
Mercedes Headshots CD 24 (1)

MERCEDES Heil

Office Manager.

Office Manager.

KAITLYN (1)

KAITLYN LAYMAN

 DNP, FNP-BC, Aesthetic Nurse Practitioner and Hormone Specialist.

 DNP, FNP-BC, Aesthetic Nurse Practitioner and Hormone Specialist.

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MERCEDES Heil

Practice Operations Manager

Mercedes is a dedicated professional with a passion for providing exceptional customer service and helping individuals look and feel their best. With a background in Fashion Retail Management, she brings a unique perspective to her role as Practice Operations Manager. 

Coming from the retail industry, Mercedes understands the importance of attention to detail and creating a warm and welcoming environment for her clients. Her previous work in high-end boutiques and as a personal stylist has honed her ability to anticipate and fulfill clients needs, ensuring a smooth and enjoyable experience.

For the past four years, Mercedes has successfully led front office operations in the medical spa industry. She ensures seamless operations, from handling administrative tasks, to scheduling appointments and coordinating client services. She takes pride in her ability to establish rapport with clients, making them feel comfortable and valued throughout their visit. Beyond her passion of providing exceptional service, she is invested in helping others recognize the transformative power of self-care and confidence. Her commitment to staying updated with the latest industry trends and treatments ensure clients receive tailored solutions for their needs. 

Outside of work, Mercedes enjoys cooking with her husband, exploring new destinations, discovering diverse culinary experiences, and cherish time with her two dogs and loved ones.

Christine Nwabeke, MSN, APRN, FNP-C

Aesthetic Nurse Practitioner

Christine is a board-certified nurse practitioner and advanced injector. She began her career in a Level I Trauma/Surgical ICU in Houston, Texas. After earning her Master’s Degree in Nursing from The University of Texas Medical Branch in Galveston, TX, she transitioned into the aesthetic industry, gaining experience with various laser technologies and eventually injectables. She has extensive knowledge in neurotoxins, dermal fillers, lasers, skincare, and health and wellness.

She lives by the motto: live unapologetically. Radiate confidence. It is her goal to help her patients reach their full potential through a comprehensive, “patient first” approach. She believes that when you look your best, you feel your best and can radiate positivity.

During her spare time she enjoys spending time with her husband and son, baking, and catching up on the latest basketball and football games!

LAUREN RICH

Licensed Medical Aesthetician & Certified Laser Technician

Lauren is a dedicated Aesthetician and Laser Tech with six years of experience in the spa industry. Having earned her license as an Esthetician three years ago, she has honed her expertise in various specialized treatments, including Chemical Peels, Hydrafacial, Microneedling, and laser services. Her passion lies in the art of transforming her clients, not just externally, but by fostering a deep sense of beauty and confidence within them. Lauren’s favorite aspect of her job is the genuine connections she forms with her clients, allowing her to create personalized experiences and help them feel beautiful both inside and out. With a blend of skill and compassion, she continues to make a significant impact in the world of aesthetics.

SHANNA FLETCHER

Licensed Medical Aesthetician & Certified Laser Technician

Shanna Fletcher is a highly experienced esthetician and laser technician with over 30 years of expertise in delivering exceptional, results-driven skincare treatments. She spent 12 years formally training aspiring professionals at the prestigious National Laser Institute, where she built a strong foundation in advanced aesthetic techniques and laser technology.

With more than 15 years dedicated to educating and mentoring future leaders in the industry, Shanna has become a trusted and sought-after expert. Her extensive hands-on experience and deep knowledge of medical aesthetics continue to set her apart.

Throughout her distinguished career, Shanna has collaborated closely with top dermatologists and plastic surgeons, further refining her skills and staying at the forefront of the latest advancements in skincare and laser treatments.

Outside of her professional accomplishments, Shanna is a proud boy mom who loves spending time outdoors. When she isn’t transforming skin or empowering clients, you’ll likely find her hiking, exploring new destinations, or practicing yoga to maintain balance and serenity.

Shanna brings unmatched expertise, passion, and warmth to FINETUNE Med Spa. Her dedication to personalized, exceptional care makes her a valued and beloved member of our team.

Kortney Sourber, BSN, RN

Aesthetic Nurse Injector

Kortney is a Registered Nurse with over four years of experience in aesthetic injectables. She began her nursing career in Women’s Health, where she built a strong foundation in patient care before transitioning into aesthetics. Her goal is simple: to deliver natural results that enhance your features while still feeling like yourself.

She takes a thoughtful, individualized approach to treatment, with a focus on facial anatomy, balance, and skin health to create subtle, long-lasting results.

Outside of the treatment room, Kortney enjoys cooking, working out, and spending time with her husband and their Australian Shepherd. Her passion for health, wellness, and self-care carries through every aspect of her practice, helping patients feel both confident and cared for.

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